With Best Customer experience and unparalleled brand experience in mind, Mercedes-Benz Malaysia together with an authorised dealer, NZ Wheels, unveiled the Mercedes-Benz NZ Wheels Klang Autohaus today.
Mercedes-Benz NZ Wheels Klang also features the first separate facility for a Mercedes-Benz Proven Exclusivity Centre in Malaysia, a dedicated space for customers to view and test drive an extensive range of certified pre-owned Mercedes-Benz cars located adjacent to the Autohaus.
A total of RM6 million was invested in upgrading the Mercedes-Benz NZ Wheels Klang Autohaus with total display capacity of 17 vehicles, three of which are Mercedes-AMG cars at the AMG Performance Centre, and is managed by around 70 personnel across sales, technical services, and spare parts functions.
With a total land area of almost 320,000 sq. ft. supporting a built-up area of 32,000 sq. ft., this full-fledged 3S Centre, is equipped with 30 work bays and is capable of servicing up to approximately 650 vehicles a month, providing general and specialised repair solutions.
“We congratulate our dealer partner NZ Wheels on the official launch of the Mercedes-Benz NZ Wheels Klang Autohaus. This latest Autohaus demonstrates our continuous commitment to the Malaysian market, our customers, and our fans. As we remain focused on providing our customers with the Best Products and Best Customer Experience, we will also continue expanding customer touchpoints nationwide, investing in developing key areas including talent, technology, production, and services,” said Mercedes-Benz Malaysia President and CEO, Dr. Claus Weidner.
With customer satisfaction in mind, the i-Showroom in Mercedes-Benz NZ Wheels Klang Autohaus includes digital touch screens for customers to gain a better understanding of Mercedes-Benz product features and sales processes. The Mercedes-Benz NZ Wheels Klang Autohaus is also equipped with a private Star Lounge for a personalised and premium atmosphere. In addition, the latest upgrade now features Service Differentiation – an exclusive range of personalised after-sales services that offers flexibility and convenience which includes pick-up/drop-off of customer vehicles, after-hours drop-off, and fast-lane service.
Established in 1994, NZ Wheels is the third largest Mercedes-Benz authorized dealership in the country.
“With the update of the NZ Wheels Klang Autohaus to the highest Mercedes-Benz standards and latest corporate identity, NZ Wheels reaffirms its presence as a steadfast and passionate Mercedes-Benz dealer. Having upgraded our sales and service facilities, we are confident that our customers in Klang and nearby areas will receive no less than the best care that is synonymous with the Mercedes-Benz three-pointed star,” says NZ Wheels Sdn Bhd Group Chief Executive Officer, Automotive Group, Dato’ Samson Anand George.
Mercedes-Benz NZ Wheels Klang Autohaus is one of the seven authorised Mercedes-Benz Autohauses in Selangor with overall 33 dealerships throughout Malaysia.