Sime Darby Auto Connexion (SDAC) had upgraded its Ford showroom and service centre in Kota Kinabalu, Sabah, to enhance its sales and services. The facility takes about 3,216 square-meter, designed in accordance with Ford’s global Brand@Retail standards and is part of Ford and SDAC’s network expansion and customer service enhancement plan.

This spacious showroom displays latest Ford models along with a dedicated lounge with complimentary wifi, beverages, and snacks for customers who are waiting for their vehicles to be serviced. It also occupies a fully-equipped service centre with 13 service bays, additional 6 more than the previous service centre.

“Sime Darby Auto Connexion (Kota Kinabalu) is designed to offer an unmatched customer experience, with convenience, efficiency, and comfort. With this upgraded facility, we aim to offer the very best sales and aftersales services to better serve growing number of Ford customers in East Malaysia,” says Syed Ahmad Muzri bin Syed Faiz, Managing Director of SDAC.

The service centre is equipped with diagnostic equipment and special tools to provide Ford Authorised Service along with the full supply of genuine spare parts.

Truong Kim Phong, MD, Asia Pacific Emerging Markets, Ford Motor Company says “The newly upgraded Sime Darby Auto Connexion (Kota Kinabalu) demonstrates our joint commitment to offer Ford customers an even better experience. The quality of the ownership experience we provide is just as important as the quality of our world-class Ford vehicles.”

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